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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Facilitate effective decision making and accountability
   • Negotiate and communicate clear roles and responsibilities to all relevant stakeholders
   • Confirm decision making roles with stakeholders
   • Document decisions and accountabilities for program objectives
   • Make decisions regarding complex priorities and competing demands using repeatable methods
2. Implement systems and methods
   • Establish systems and processes according to program objectives
   • Implement management control systems for monitoring program progress against organisational objectives
   • Generate audit documentation, presenting information and distributing reports to key stakeholders
   • Establish and monitor process efficiency
   • Support process with relevant program policy
3. Ensure program compliance
   • Identify both organisation and external compliance requirements relevant to the program
   • Establish and securely maintain audit records according to legislative requirements
   • Report on compliance to relevant authorities and key stakeholders
   • Identify and implement actions to rectify non-compliant behaviours, processes and products
4. Enable program support services
   • Identify management and internal personnel support needs for the program
   • Evaluate and establish appropriate systems for supporting implementation
   • Establish skill development support systems for program personnel to meet program needs
   • Implement program support protocols within an organisation according to organisational policies

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

implement program governance on at least one occasion.

In the course of the above, the candidate must:

compare decision making processes and outcomes against program objectives

identify alternative program management systems

design a program records and configuration system

compare types of effective program policy

identify ways to support program implementation.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

techniques for the use and purpose of program controls

functions of audit and/or compliance requirements for a program

plans to rectify program compliance problems

decision making processes in the program context

methods to support skill development support within a program.

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